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Category: News (page 6 of 1505)

Marchex Institute Releases New Study That Finds 60% of Calls to Businesses …

Instant, one-click calling capabilities of mobile phones and desktop VoIP services have started to significantly change the digital advertising landscape. Advertisers who may have been initially uncertain about mobile advertising should now incorporate click-to-call, bid per call and Pay For Call advertising into their existing digital advertising campaigns or risk losing significant lead traffic.

Marchex and comScore will co-host a free, open-to-the-public webinar on Thursday, January 26 to cover the results of the study and provide attendees with key information on developing and executing successful digital call advertising campaigns for national advertisers and small businesses.

John Busby, Vice President of the Marchex Institute, and Kirby Winfield, Senior Vice President at comScore, will help webinar attendees gain an understanding of how measurement and verification can make or break digital advertising campaigns, how the growth of smart phones is creating new opportunities in performance advertising and why understanding and managing the quality of a Pay For Call or Google click-to-call campaign is essential to drive performance.

Interested parties can register at:

http://bit.ly/getcalls

About Marchex:

Marchex’s mission is to unlock local commerce globally by helping advertisers reach customers through the phone when they are ready to buy.

Our performance-based call advertising products, Marchex Call Connect and Marchex Call Analytics, are reinventing how businesses acquire and upsell new customers through phone calls. Our award-winning Small Business Solutions products empower businesses to efficiently acquire new customers. Every day, our products support hundreds of thousands of advertisers and partners, ranging from global enterprises to local businesses.

For more information about Marchex (NASDAQ: MCHX), please visit www.marchex.com.

1 Findings derived from sampling set of calls.

Apps Look To Flip Monetization Switch In ’12

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If 2011’s headline for local news apps was that outlets needed to have one, the message for 2012 is that apps can make money, too.

Apps are moving beyond the plant the flag, swallow the development costs stage, and they’re seeing a horizon of more monetization potential past the display ads and sponsorships that have, in some cases, justified their initial launch.

But the path in that direction isn’t navigable on autopilot, experts said. For some media companies, it will involve nothing less than a paradigm shift in the way that they think about apps and their content, perhaps turning to companies like Yelp and Foursquare as innovative models. And for nearly everyone in the game, it will mean building on the promising momentum of rising mobile usage for local searches, unlocking the power of geolocation and pushing for greater clarity in the hazy world of app metrics.

“The economics of this are very muddy, and I think that one of the biggest issues I see with these apps is it’s an extremely crowded carnival,” said media analyst Gordon Borrell, CEO of Borrell Associates. “Getting attention for your great Tilt-a-Whirl is a lot of trouble and expense. You can certainly get people to ride it once, but do it on a daily basis? Maybe not.”

Crossing over from curiosity to habit is the most difficult journey an app can make, Borrell said, but also one that’s essential to its success with users and advertisers. “What’s so damned compelling in the local market that’s going to make you want to open it every day?” he said. “What is going to impress you so much about an advertisement on the app that’s going to make you want to go buy something?”

Many local news apps are currently making money, Borrell said, but it often doesn’t cover the cost of the sales effort, the initial development and the content. He noted that mobile advertising, including but not limited to apps, was still an extremely limited revenue stream for the 4,800 companies in his media database. The majority had no mobile profits; others scraped by with $5,000-10,000.

But what can they expect? After all, even Facebook has yet to net a dime from its colossally popular apps, as recent pre-IPO reports have widely publicized.

For Borrell and others, the answer lies in shifting those expectations away from the media companies themselves and toward the users and advertisers, especially the latter when it comes to revenue.

“What I really wish is the media companies would stop thinking about themselves when they think about apps and start thinking about getting results for businesses,” he said. “If the app that they want to develop gets a result for a business, then that’s what should really drive the development of it rather than the desire to push out news, weather and sports to consumers.”

For Mike Boland, senior analyst and program director at BIA/Kelsey, the user comes first. “As mobile apps begin to evolve, especially a lot of the local ones, we’ve seen a lot of the strategies so far focus on building something that’s very user-centric and getting the user end of the equation in place before there is monetization,” he said.

For media companies willing to rethink their apps’ functionality, there are a number of buoying signs in the marketplace that might encourage them. One is that ads sales are dramatically up according to app designers who also serve their ads.

“When we started, less than 5% of the available traffic was ever filled by the local property,” said Wade Beavers, CEO of Rochester, Minn.-based DoApp. “Today, we’re filling less than 50%. The good news is local properties are actually out selling and delivering local ads.”

Beavers said part of that is coming from a more incentivizing focus on digital sales within local companies. For Jason Gould, senior VP and GM of Inergize Digital in Bloomington, Minn., it’s also down to the app’s ability to geolocate users when serving ads.

“The targeting capacity of mobile is significant,” Gould said. “Part of our backfill strategy is really targeting geolocation, and we’re seeing our yield go up dramatically.”

Another positive sign for apps is smartphone users’ increasingly local focus. “Google reports that along all the mobile searches that they see, 40% of them are local queries or have local intent,” Boland said. He added that Yelp, which he closely watches, draws 7%-8% of its roughly 50 million monthly unique visitors through mobile. It might seem like a small number, but he noted that 30% of Yelp’s overall traffic comes from mobile.

“What that tells me is it’s a smaller base of users, but those users are much more engaged,” he said.

Boland said that this points to an opportunity to turn on the monetization switch, and where companies like Yelp may do so yields an instructive lesson for all local media. He believes that among such apps, “the eventual monetization is probably going to be a lot more complex and opportunistic than just throwing up some display ads.”

BIA/Kelsey to Present Latest YP Forecast and Pay-Per-Call Research at LSA’s …

CHANTILLY, Va., and BERKELEY HEIGHTS, N.J., Feb. 13, 2012 /PRNewswire via COMTEX/ —
BIA/Kelsey, which pegged 2011 global Yellow Pages revenues at $23.4 billion, will present highlights from its latest forecast to attendees of the April 21-24 “Search Starts Here” conference in Boca Raton, Florida. Coproduced by the Local Search Association and BIA/Kelsey, the agenda is rich with original research, providing valuable context for the annual gathering of the local search and directory publishing industry.

“In a shifting and dynamic industry like local search, it’s critical to remain informed of the latest trends and emerging players,” said Neg Norton, president, Local Search Association. “That’s why we’ve anchored the conference program with real-world data and insightful analysis that will keep us all engaged in moving the industry forward.”

“The breadth of original research woven into the agenda makes this year’s event one not to be missed,” said Charles Laughlin, senior vice president and program director, BIA/Kelsey. “Attendees can expect to come away with a deeper understanding of where the local search industry is heading and the kinds of strategies they should be considering to remain competitive.”

Featured Data and Research

In a session titled, “BIA/Kelsey’s Global Yellow Pages Outlook and Forecast,” BIA/Kelsey’s Laughlin and colleague Matt Booth will provide insight on the projected path for revenues and margins in the global directories and local search industry.

“The View From the Trenches — Sales Associate Research Project,” will serve up findings from a series of in-depth conversations conducted by BIA/Kelsey and Hawthorne Search with sales associates across the local media spectrum, including Yellow Pages, broadcast and local search professionals. This session will offer some deep insights into the sales rep’s psyche.

In “The Evolution of Pay per Call,” BIA/Kelsey’s Booth will present highlights from the firm’s outlook for pay per call. The session will take a wide-ranging view of how pay per call is transforming the directories and local search space, with a reality-based discussion of the pros and cons of the myriad flavors of performance media.

In a special session for BIA/Kelsey advisory services clients and international attendees, vSplash will present findings from its SMB DigitalScape study, featuring analysis of 78 digital presence and performance criteria for nearly one million SMB websites, across 11 countries. SMB DigitalScape’s empirical data will be used to illustrate the global market opportunity and the potential for delivering digital services and solutions to SMBs.

During the “Industry Research Update” session, LSA will unveil preliminary results from its annual Local Media Tracking Study. Conducted by Burke Research and analyzed by LSA’s research team, led by Natalie Wuchenich, the study provides a comprehensive look at the habits of consumers searching for local business information across various local media.

About Search Starts Here

Search Starts Here, coproduced by LSA and BIA/Kelsey, will examine the latest developments in print, digital, mobile and social media. The agenda features more than 20 speakers from across the local search arena, including headliners Mary Boysman, vice president brand marketing and advertising, Aspen Dental, and Ursula Worth, head of directories and Web hosting partnerships, Google.

Conference sponsors include CRM Associates, Directory Distributing Associates, Product Development Corp., Telmetrics, vSplash, WillowTree Apps and Yellowbook.

Visit
http://www.localsearchassociation.org for details on the agenda, featured speakers, venue, sponsorship opportunities and conference registration.

About the Local Search Association

Formerly the Yellow Pages Association, the Local Search Association (
www.LocalSearchAssociation.org ) is the largest trade organization of print, digital, mobile and social media that help local businesses get found and selected by ready-to-buy consumers. Association members include U.S. and international directory publishers, search engine marketers, online listings and review sites, digital advertising agencies and mobile search providers. The association has members in 29 countries. Read the Local Search Association blog at
www.LocalSearchInsider.com and follow @LocalSearchAssn on Twitter. To learn more about Yellow Pages advertising, visit
www.BuyYellow.com . To choose which phone books you receive or stop delivery of all directories, visit
www.YellowPagesOptOut.com .

About BIA/Kelsey

BIA/Kelsey advises companies in the local media space through consulting and valuation services, research, Continuous Advisory Services and conferences. Since 1983 BIA/Kelsey has been a resource to the media, mobile advertising, telecommunications, Yellow Pages and electronic directory markets, as well as to government agencies, law firms and investment companies looking to understand trends and revenue drivers. BIA/Kelsey’s annual conferences draw executives from across industries seeking expert guidance on how companies are finding innovative ways to grow. Additional information is available at
http://www.biakelsey.com , on the company’s Local Media Watch blog, Twitter (
http://twitter.com/BIAKelsey ) and Facebook (
http://www.facebook.com/biakelsey ).

SOURCE BIA/Kelsey

Copyright (C) 2012 PR Newswire. All rights reserved

Comtex

SearchCap: The Day In Search, January 19, 2012

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

  • Google: Paid Clicks Up 34% While Cost Per Click Down 8% YoY

    Google just posted their Q4 2011 earnings resulting in a massive quarter but not meeting expectations of investors. In fact, Google’s stock is down over 9% in after hours trading. That being said, part of those earning results showed that paid clicks on Google’s network is up 34% year over year but cost per click […]

  • Webcasts next week: Social Media Analytics (Wed) + Pay Per Call Advertising (Thurs)

    Search Marketing Now will host two webcasts next week. On Wednesday, January 25, Jill Whalen of High Rankings and Horst Joepen of Searchmetrics present will present “Measuring Social Media Marketing Success Using Analytics Tools.” They’ll look at emerging social media analytics methods and some tools available to measure ROI and performance of social media activities. […]

  • Keep Pace with Search Marketing Changes – Attend SMX West

    SMX West – February 28 – March 1 in San Jose, CA Google is blocking some referrer information. Link data has gotten harder to analyze. Google’s Search Plus Your World bombshell promises to take personalization to a whole new level. Understand the landscape and get the tactics you need to map out a brilliant 2012 […]

  • Nokia Now “Powering” Bing Maps

    In May of last year I had a conversation with someone who told me that Nokia Maps (Navteq) would effectively replace the infrastructure behind Bing Maps. I was surprised to say the least and wrote about it in a story entitled Bing Maps To Be Powered (Replaced) By Nokia? The impression I got is that […]

  • Google Maps Now Highlighting Borders Of Cities, Postal Codes More

    Google Maps has added a feature where it will highlight in a pink color the borders of a city, postal code or other borders based on your search. To see it yourself, go to Google Maps and search for a city name or even a zip code. You will see a pinkish highlight around the […]

  • How To Track U.S. Congress Members’ Tweets

    Many U.S. Senators and Representatives are tweeting opinions, updates, images, documents, etc. these days, and Twitter can be a very useful, if not an essential tool, to learn about what’s going on directly from each member, especially regarding controversial legislation such as SOPA. An easy to use but powerful web tool (it’s also free) named […]

  • Search Rankings are Dead: Long Live Search Placements

    It’s a new year. Somebody needs to declare something dead. Recently, I gave a presentation on Google’s Search+ in which I said ranking reports no longer matter because there is no such thing as consistent Google rankings. What you see in the Google search results and what I see, for the exact same query, are […]

  • Increase Retail Sales From Mobile Devices In 2012

    2011 was the year that shopping on mobile devices moved into the mainstream. It won’t be long before the majority of retail sales are made from tablets and mobile devices rather than laptops and desktops. With mobile usage increasing dramatically in 2012, it’s important for retailers to start accommodating mobile shoppers. This article will review […]

  • To Centralize Or Decentralize SEM – That’s The Question

    Having been through a number of re-orgs over the past few years, I’ve been thinking lately about SEM and direct marketing within the larger organization, and it seemed like a good time to take a step back and look at the different ways companies organize around SEM, and which models make the most (or least) […]

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Business Issues

Local, Maps Mobile

Link Building

Paid Search Contextual

Searching

SEM Industry

SEO SEM

Video, Music Image Search

Web Analytics

Related Topics: SearchCap


About The Author: is Search Engine Land’s News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry’s personal blog is named Cartoon Barry and he can be followed on Twitter here. For more background information on Barry, see his full bio over here.


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