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Jill Cataldo, coupon queen


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CHICAGO — Some of the 2,500 people who came to hear Jill Cataldo talk about coupons started lining up four hours before she took the stage at the performing arts center in Charleston, S.C., in March.

Cataldo’s sold-out speech was touted as the largest event of its kind ever held in the United States.

This crowd was big, but Cataldo, an entrepreneur and mother of three from the far northwest suburb of Huntley, is used to the attention. She has secrets to share that are just right for this penny-pinching era: how to use those little clips of paper to save a family thousands of dollars a year at the supermarket.

She’s the first to admit she’s not the only one teaching about coupons, having been in the coupon-advice game just three years. But there’s something about her.

Grocery manufacturers and supermarket executives seek her insight on consumer use of coupons. In April, she was one of the main speakers in Atlanta at a conference of the Association of Coupon Professionals.

Catalina Marketing, one of the largest players in the coupon industry, flew her to Florida to speak to the company’s sales force of 150.

“We went overtime because there was so much interest — and these are people already in the coupon business,” said Susan Gear, a group vice president at Catalina. “She’s extremely knowledgeable, probably more knowledgeable than some of us in this space. I think she’s an amazing woman.”

For those coupons professionals, Cataldo provided an “aha” moment that sounded new to them — the real reason why so many women, and the vast majority are women, use coupons.

“She sees how coupons can affect a person’s sense of self-worth and how they can impact their family — how couponing is a very valuable way for them to participate in the economic well-being of their household,” Gear said.

“She helped us hold up a mirror to ourselves, and we saw ourselves in a new light.”

Cataldo, 37, is a frequent guest on radio and TV and in print publications, including an appearance this year on ABC’s “Nightline.” Media, along with consumers, jumped on the frugality bandwagon as the economy took a dive and coupons quickly went from crass to cool.

Cataldo also writes a syndicated newspaper column about coupons. It’s distributed to papers with some 20 million readers — a kind of Dear Abby with coupons, she says.

Then there’s her popular blog, where she’s the writer, editor, advertising sales person and website designer. Many times, she juggles those jobs at 2 a.m., often with a Kiss album playing on the turntable next to her computer. She doesn’t own an iPod, preferring the warmth of sound coming from a large collection of rock and heavy-metal tunes on vinyl. In her spare time, she does promotional work for Kiss. Cataldo designs collectible concert-souvenir guitar picks for the band and writes copy for Kiss tour books.

The blog, JillCataldo.com, was born upon request.

After her coupon tips appeared in a local newspaper, Cataldo became a regular guest on a Chicago radio show with personality Jonathon Brandmeier, who talked with her weekly about grocery deals. Listeners in their cars during morning drive time couldn’t write down the deals and would later call the station asking for information. So the blog started as a way for Cataldo to chronicle the supermarket specials she talked about on air.

“I had no grand designs of becoming a blogger,” Cataldo said. “It started because the station was getting bombarded with calls.”

Today, the blog has grown into Cataldo’s online business card and an outlet for her desire to write about coupons. It’s also a high-traffic, money-generating machine. And it’s a type of social network.

In just a few years of writing the blog, Cataldo has connected personally with her readers and earned their loyalty. In 2009, her blog readers — complete strangers except for the back-and-forth in email and blog comments — organized a picnic for Cataldo and her family at Castaldo Park in Woodridge, Ill. (They liked that the park’s name was similar to Cataldo’s.) Nearly 100 people showed up as a group thank-you for all she’d taught them about coupons and smart shopping. They came bearing cakes decorated as coupons.

“So many of them feel like they know me as a person,” she said.

The phenomenon of the mommy blogger, a term Cataldo doesn’t like, is well-documented. It has made superstars of numerous women who share intimate details of their lives and advice with others on blogs that have become magnets for national advertisers. With money and free products changing hands, potentially creating conflicts of interest, new government disclosure rules on sponsorships have been put in place, and successful players like Cataldo have needed to learn quickly how to build a business without alienating readers who just as quickly begin to feel like members of the family.

Cataldo says she has been approached about selling her blog’s member list. She won’t.

“The trust level I have with these people is worth far more than exploiting them for some money in the short term,” she said. “The blog was built on trust and my voice being trustworthy. And I wouldn’t sell them out.”

Cataldo says she would like to accept credit for starting a couponing empire at the exact right time. But the truth is, her job as coupon queen was born of necessity.

In 2008, she lost her job as a website developer after the firm she worked for went belly-up. With three children, one a baby, she started couponing more actively to help make ends meet.

Her husband, Doug, who works as a Web developer at the local library, suggested she try teaching a coupon class at the library. “I thought, ‘Why not?’ ” she said.

Library officials told Cataldo a crowd of 20 or 30 would be a success. By the time registration ended, 162 people had signed up. The talk was moved to a nearby church because the library couldn’t hold that many. “Even with the success of that class, I honestly never thought I would do another one,” she said.

To hear Cataldo tell it, her success stems from luck or fate. One business opportunity snowballed into another at a rapid pace, compared with the usual time it takes to build a brand. And make no mistake, Jill Cataldo is a brand.

“My whole career of doing this has been a chain — this link fit this one, and it just keeps going,” she said.

They say luck favors the willing and well-prepared. Cataldo is both. A key to her success is her fearlessness and penchant for saying yes to opportunities that arrive, usually unsolicited in her email inbox from people who hear about her enthusiasm for coupons and teaching others. She says yes to media appearances, speaking engagements and business opportunities that don’t conflict with her ability to remain true to her audience.

But sometimes, saying yes hasn’t been easy.

Like the time she decided to spend big bucks with a video production company to create a DVD of her Super-Couponing class, something her fans had been clamoring for. She resisted spending the money, with video-production bids coming in at $30,000 to $50,000 to do a professional-quality video shot before a live audience. “If you’re going to do it, you have to do it right,” she said. “But I’m thinking, ‘Am I going to break even on this thing?’ “

She was also concerned because she knew she would have to charge for the DVD. Generally, her classes are free to the public with sponsorship by an organization, such as a public library. “That’s one of my tenets,” she said. “I don’t think you should have to pay — or pay much — to learn how to save money.”

But her longtime friend and business mentor, Keith Leroux, a brand consultant for Kiss who Cataldo describes as a marketing genius, told her she absolutely had to do it if there was such a large demand for a workshop on DVD. “It got me thinking, ‘If he believes in this so much, why don’t I?’ ” She went ahead and spent the money to make the 70-minute DVD.

“She was in a place where she didn’t know whether this would take off,” Leroux said. “I didn’t see much of a downside, but I think she just needed that encouragement.”

It’s been a wild success.

Cataldo won’t talk dollars, but she reveals she’s sold thousands of copies of the $20 disk, all packaged and mailed by her and her daughter, Angelica, 15, from the home office. “I have never had a single day without an order for the DVD since we put it out,” she said.

A new DVD about saving on purchases outside the supermarket, shot before an audience on April 2, is due to be released this month.

“Jill Cataldo does a great job of teaching shoppers how to use the latest shopping strategies to cut grocery bills dramatically in her live workshops, via her DVD and in her weekly newspaper column,” said Stephanie Nelson, founder of CouponMom.com.

Although she trademarked the phrase “Super-Couponing,” the term she uses for her instructional classes, it’s Cataldo herself that is the business. And she knows it.

Lots of people can talk about smart coupon use: stockpiling, combining coupons with sales and using Internet coupons. And many do. But they don’t do it with the same vigor and humor. Infectious enthusiasm is the secret sauce. That’s why she has steadfastly refused to franchise her presentation, forgoing a significant payday.

“I don’t want my brand — and let’s face it, it is a brand — tainted because someone else has decided to take Super-Couponing and teach it their way,” Cataldo said. “If I teach it, I know it’s being taught correctly.”

In fact, the paydays she has rejected are at least as important to her success as the ones she’s cashed in on.

For example, she’s picky about what ads go on her blog and where. “I won’t do any ads above the fold,” said Cataldo, a former newspaper editor using a newspaper term referring to the website as it appears before scrolling. “That’s prime advertising space, but I turn down more ads than I take because the content is very important to me.

“I’m making far less than I could if I just wanted to spam it up. But I just won’t do that.”

She also shies away from sponsored posts, although she has done “a few” for products she thinks are appropriate and useful to her readers. As required by the Federal Trade Commission, she discloses that sponsorship. “I don’t want anyone to ever think, ‘Oh, she’s only talking about this because she’s getting paid for it,’ ” she said. “It ruins the credibility I have with my readers.”

Leroux said Cataldo’s devotion to her audience has led her to make good decisions.

“She wants to be successful, but she wants to help the people,” he said. “She’s turned down some avenues that she could have made quite a big amount of money because she thought it would be selling out.”

Another opportunity Cataldo did not end up pursuing was development of the now-wildly popular “Extreme Couponing” television show on TLC. That’s where maniacal coupon addicts clear shelves at grocery stores as they hoard sale items and provide the biggest made-for-TV wow factor of reducing their checkout register receipt from $500 to $5.

Cataldo says she worked with the show’s production company early in the process. But the relationship fizzled as the show eventually switched from instructional to sensational.

Cataldo’s not a fan of “Extreme Couponing.” She doesn’t like the show, largely because, she says, it doesn’t portray realistic shopping trips. She blogged about how one guest on the show was exploiting a glitch in the coupon bar code system by apparently using coupons that didn’t match the items she was buying.

Still, “Extreme Couponing” has sent interest in grocery coupons through the roof, benefiting her blog and other coupon sites. After the show started, traffic to Cataldo’s site tripled to more than 100,000 unique visitors a week.

With the syndicated column, blog ad revenue, consulting gigs, workshops and DVD sales, Cataldo’s revenue sources are many and varied. She won’t say how much she earns per year, but if any one of those revenue streams dried up, she would still be comfortable, she said.

Of course, comfortable is relative. Cataldo doesn’t generally want for much.

Her family of five — along with an elderly black Labrador retriever named Nigel — live in a 1,500-square-foot ranch house they built opposite a dairy products distribution center. It’s a great location when you have young sons who like to watch trucks, she said.

Her office is fixed up a little now, but she worked for years surrounded by unfinished walls and extension cords snaking across the floor — one powering a Kiss-themed pinball machine, circa 1979.

Even with her success, Cataldo says has no plans to move to a bigger house or enlarge her lifestyle. “This is our forever house,” she says.

In person, Cataldo is a bundle of infectious energy. During an interview at her Huntley home, 50 miles northwest of Chicago, she pops up from her office chair and slides sock-footed across the floor to fetch Goldfish crackers from her grocery stockpile for her 4-year-old son, Will. Later, she bounds up the stairs from her office/kiddie playroom to answer the doorbell. It’s just the UPS guy with a package.

As you listen to her speed-talk, you know she could simultaneously hold an intelligent conversation with you while planning her next blog posting and what she’ll make for dinner — all while watching her young sons with the eyes in the back of her head.

Despite her near-boundless energy level, she might finally — and reluctantly — hire some help, perhaps a publicist.

“I have more requests coming in than I can do,” she said. “I’m getting to the point where I need someone to juggle and schedule that stuff for me.”

Why?

“As silly as it sounds, my son has a picnic with his play group, my other son has stuff. My family has got to come first. I kind of need that balance.”

As fearless as she is about pursuing opportunities, she remains cautious about finances, remembering what it was like to be out of work just a few years ago and scared about money.

“The whole thing has been such an unlikely success for me that I don’t want to make a misstep — and also, I’m not in a hurry.”

———

JILL CATALDO:

—Job: Coupon instructor, blogger, newspaper columnist

—Age: 37

—Family: husband Doug; children Angelica, 15, Ben, 6, and Will, 4

—Side jobs: Designs concert-souvenir guitar picks for the rock band Kiss and writes copy for the band’s tour books

—Best coupon tip: Don’t use coupons the week they come in the Sunday newspaper. That’s when store prices on couponed products are likely to be highest. Save coupons to match a store sale.

—Odd jobs: Worked curbside pickup on a recycling truck for two summers in high school. Taught aerobics in college.

—Hobby: Tae kwon do. Completed her black-belt test when she was pregnant with Will.

—Best saving story: Bought her first house right after high school. She lived there while going to college.

———

(c) 2011, Chicago Tribune.

Visit the Chicago Tribune on the Internet at http://www.chicagotribune.com/.

Distributed by McClatchy-Tribune Information Services.

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View the discussion thread.

Darden Restaurants’ CEO Discusses Q4 2011 Results – Earnings Call Transcript

Question-and-Answer Session

Operator

[Operator Instructions] And our first question comes from the line of David Tarantino with Robert W. Baird.

David Tarantino – Robert W. Baird Co. Incorporated

First question really is about your comps guidance for fiscal ’12. You’re assuming 2.5%, and you just indicated that you started June very strongly. So just wondering or curious why you’re assuming relatively low levels versus the pace that you’ve been on recently especially from a traffic and mix perspective.

Clarence Otis

Well, David, I think as we put our plans together, we really — we start with the overall macroeconomic environment. We work with our partner, is David Cross, a well-known, well-respected economist. Market Outlook is David’s firm. And so we really do start with GDP growth and all the components that go into that. And then some things that David in his model over many years working with us has identified as drivers of casual dining. And I would say as you look at the range of GDP growth projections that’s out in the marketplace, David’s probably towards the lower end. And so that really is the foundation for what we think the industry’s going to do and then we put together our plans based on what we think we can do relative to the industry. So compared to a range of estimates, it’s conservative. Unfortunately for all of us, David’s been more conservative than most over the last several years, and he’s been more right than most. So that’s where we are.

David Tarantino – Robert W. Baird Co. Incorporated

That’s helpful. And if I could squeeze one follow-up question. On the 2.5% that you’re assuming for the blended comp, are you assuming that Red Lobster and LongHorn continue to lead and Olive Garden lags that figure? Or how do you expect to the comp position to play out?

Clarence Otis

Well, I don’t want to go too much into specifics for each brand, but we expect all of the brands to contribute positively to our same-restaurant sales performance for the fiscal year.

Operator

And our next question comes from the line of Steve West with Stifel, Nicolaus.

Steve West

Kind of quick follow-up question on the June comp. You talked about very strong and you really called out the Red Lobster. Can you maybe give a little bit some qualitative color around Olive Garden? Are you seeing maybe some improvements at least in that versus what we’ve seen the last couple of quarters?

Clarence Otis

Well, I think we finished the month really with a promotion — we started the month with the same promotion that we had in May. And so we didn’t see a huge trend change. The big change has occurred just last week really with, as Drew said, the introduction of the most recent — the current promotion that reflects some of the tactical changes that we’ve made that are consistent with all of the observations that Drew offered.

Steve West

Okay. And then real quick, Clarence, on the guidance you guys gave last year, when you guys gave the guidance, you had indicated maybe pushing a little ahead on the comps, but assuming that there would be a consumer rebound finally after so many years. But you also said that if there wasn’t a rebound, you could kind of hedge on the labor side thinking that there would be some labor leverage, and we clearly saw that. Is there any kind of hedging or anything we need to think about as far as comps and maybe margin differences, if you don’t get the comps or if comps are stronger at this time versus what you are guiding?

Clarence Otis

Yes, I’d say there are quite a few. I mean, labor continues to be one of those, but food cost is another. And so we’ve got, as Brad said, a total inflation rate — he outlined I think 5% to 5.5%. We’ve locked in the first half of that for the most part. The second half we have not. We think prices are going to come down even with continued economic improvement. But if the economy flags even more than we expected — expect rather, we don’t see food cost inflation staying at the levels we’ve got in our plan.

Operator

Our next question comes from the line of David Palmer with UBS.

David Palmer – UBS Investment Bank

Darden has been protective of its brand in recent years with regard to price discounting going a little too heavy on the price element. Could you give us your thinking about that $15 four-course promotion at Red Lobster. Clearly, that looks like pretty deep value for that brand. Why is that the right move for that brand? Why is that not something that you’ll be regretting perhaps a year from now?

Clarence Otis

Yes. Well, I’ll start off and say the key is putting together a dish that has the right margin structure or an offer that has the right margin structure that taking something that’s built for a margin at x price and trying to deliver it at 25% less. And so Red Lobster’s done a lot of work over the past several months on culinary innovation. And so the offer that they have out in the market right now, the promotion, the 4-course for $15, was created with a very strong margin structure. And so we feel really good about it, good enough that this is an offer that could transition to the permanent core menu.

Andrew Madsen

And the one follow-up I’d add to that is we want to make sure with any of our promotions that we’re delivering an experience that people expect of the brand. And sometimes, if you take a very big discount, and you’re not going to deliver the same experience that they’ve come to expect from you — and this 4-course seafood feast that Red Lobster’s got now is designed to deliver the experience Red Lobster guests love and do it in a way that is very value creating for Darden shareholders.

C. Richmond

David, Brad here. I guess I’d just add one other point of view on that is when we look at it, it is a discount that’s very similar to when we have our Endless Shrimp. But it really delivers a different experience, so we’re touching a different guest to help motivate them to get into the restaurant.

Operator

And our next question comes from the line of Brad Ludington with KeyBanc Markets.

Brad Ludington – KeyBanc Capital Markets Inc.

I wanted to ask if — and sorry if I missed this, if you can comment on what kind of price increase level you have built into your guidance, and if there’s a variation between the 3 major brands and in what levels? And then also how you look at that pricing? Are you looking to keep it low to take advantage of the fact that food at home CPI is so high, up about 4.5% in the recent months, I think?

Andrew Madsen

So with our annual pricing every year, the 2 things we’re looking to do is make sure we’re covering the net inflation that’s going into our business model and also preserve the value creation and the relative positioning competitively that each brand enjoys. So historically, we’ve taken pricing in the 2% to 3% range. This coming year what I mentioned is that all of our major brands are going to be at the low end of that range because we know there’s an elevated need for affordability. But we also are very comfortable that, that range of pricing is very consistent with maintaining strong unit economics because of all the proactive cost management that we’ve got going on.

Brad Ludington – KeyBanc Capital Markets Inc.

Okay. And just have you seen any impact in recent months at some of the brands with supermarket inflation up so much? Is that helping drive people to some of the restaurants do you think?

Clarence Otis

We don’t know, I guess, is the answer. I’d say the thing that Drew outlined was that as you look at casual dining over the last 6 months, it’s an industry where same-restaurant sales are strengthening. And so in general, the trend over that period is better months, and that’s despite tougher prior year comparisons. And that’s in the face of elevated gasoline prices. It’s in the face of some of the supermarket inflation. So we couldn’t really just aggregate it, but the industry is holding up well. And that’s consistent with our view that casual dining is definitely a integrated part of people’s lives.

Operator

And our next question comes from the line of Matt DiFrisco from Lazard.

Matthew DiFrisco

I’m also just curious, Clarence, I think you said it was 2 incremental value-oriented promotions for Olive Garden. What’s the timing of those? It sounds like you said the first half. Will there be incremental expense associated with those? So is that also somewhat weighing on your single-digit earnings outlook in the first half?

Andrew Madsen

Yes, this is Drew. There are 2 incremental value-oriented promotions in the first half. One is going on now. But just like with the Red Lobster promotion we discussed, the products that have been developed and the price point that’s been established and the traffic that we anticipate generating, we anticipate to be value creating. So we think it’s going to address consumer need for broadly appealing dishes, attractive price points that are going to help us generate profit growth.

Clarence Otis

Yes, I think to be more specific, on the first half of the year in the earnings growth that we talked about, it’s pretty singularly focused on the elevated cost environment — food cost environment that we’re in. And we think of these pretty high elevated levels compared to a year ago where there was very little inflation in the food cost. And as you start to get to the back half of the year when we’re lapping on this, we actually see that prices will be no higher than that and probably to start moving down a little bit.

Matthew DiFrisco

Just as a follow-up to that point. I guess your relative COGS in the fourth quarter, obviously, has the inflation in there, but was there also, I think, a comment that there was some mix effect working in there. So should we — was that all the inflationary pressures out there and something to look for as a proxy for 1Q? Or was there some mix effect as well working against you?

Clarence Otis

I would say the mix effects was maybe 20, 25 basis points of that. It was — we’ve seen the elevated commodity costs, and so that is by far and away the big driver of that. The mix impact was pretty minor. We had Lobsterfest, which delivers a higher absolute margin, but the percentage is a little bit less, or said other way, a little bit higher elevated food cost. And we’ve had some other promotional activity, but they’re delivering margins pretty much as we would expect. So I would stay singularly focused more on commodity food cost as the headwind in the first half of the year — first half of the new fiscal year.

Operator

Our next question comes from the line of Joe Buckley with Bank of America.

Joseph Buckley – BofA Merrill Lynch

Just a couple of questions on Olive Garden. Have you taken price so far in the first quarter? And then on the sales side, could you talk about cannibalization? As you’ve opened new units over the last couple of years, have you seen some cannibalization? And then lastly, it sounds like you’re adopting the price certainty approach that seems to have been effective at Red Lobster. Is there research behind that, that shows that’s been part of the issue at Olive Garden?

Andrew Madsen

So the new menu for Olive Garden just went in a couple of weeks ago, and with that menu there was some pricing. So that is in the market now. Yes, we are adopting the price certainty approach that’s worked well for Red Lobster. And there isn’t any specific Olive Garden research to that. We have just noticed that, that approach has worked very well for Red Lobster, and we know that there’s an elevated need for consumer affordability. And if they aren’t sure what the range of prices are going to be in a promotion, we want to eliminate that uncertainty and tell them specifically what it is because we think, for Olive Garden $10.95 and $12.95, for instance, are very compelling prices. On the third question, there has been impact to existing restaurants as Olive Garden has opened new units. The cost of that impact is built in to the value creation hurdle that the new restaurants have to earn against, and the new restaurants that Olive Garden continue to meaningfully exceed that earnings hurdle. So we’re very pleased.

C. Richmond

And, Joe, this is Brad. I would say we haven’t seen any change in that amount, that it’s been pretty stable. I would take you back when we talked about Olive Garden margins. Even with that, they’re still continuing to build margins. These are value — significantly value-accretive new restaurants. But yes, they are impacting same-restaurant sales performance a little bit.

Clarence Otis

And I think we dimensionalized what that draw effect was at the investor conference that we had back in February and — 60, 70 basis points, and that hasn’t really changed.

Operator

And our next question comes from the line of John Glass with Morgan Stanley.

John Glass – Morgan Stanley

I wanted to follow up on Olive Garden. I was surprised that you said that you haven’t noticed any way that the consumers have changed the way they’re using that brand. Could you — or perceive that brand. Could you talk about how you know that, how recent your data is? In particular, lunch has been an area that’s been focused on by competitors, so is there any notion that there’s a day part weakness around that, for example, that may be driving some of the flat to declining traffic?

Andrew Madsen

Sure. Well, specifically speaking to day part, the comments I made are through the end of the fourth quarter. So same-restaurant sales at lunch for Olive Garden were positive 3 of the last 4 quarters. They outperformed dinner, in fact, during the fourth quarter. So we haven’t seen any meaningful change in how Olive Garden guests are using the brand by day part. We do think there’s an opportunity to build on the strength at lunch, which is why we’re introducing Panini sandwiches. And we do think that will be a positive. But we haven’t seen a meaningful change, lunch versus dinner. And lunch has always been a strength for Olive Garden. In terms of the other things that you asked about, we look at guest satisfaction in restaurants weekly. We look at brand perception within casual dining monthly and how that stacks up to the other large casual dining brands. And we haven’t seen any shift there either, and Olive Garden remains very strong on everything that we look at in restaurant and perceptually in terms of the broader universe. So we’re pretty convinced that the opportunity for Olive Garden is to improve our execution in marketing on some of the tactics that I discussed earlier.

John Glass – Morgan Stanley

Great. And then just if I could just follow up. Brad, I know you talked about the second half of fiscal ’12 being the stronger one from an earnings perspective. Some of that had to do with the decline — or more favorable food cost, and you gave a lot of detail. But how much maybe losses in some of that, how much is actually known or contracted for that second half of fiscal ’12 right now? And how much of it is just your expectation or estimate of declining food costs?

C. Richmond

Well, on the food perspective, we don’t have as much of that contracted. I think we’re probably in the 20% range or so. But — so it’s more built on the expectation there. But also, I would look to the items that we’ve talked around our transformational initiatives. They continue to build a little bit of momentum as we go through the fiscal year. I mean, you can see where we ended up last year. They came from a strong point, but they continue to build some. So it’s a combination of those, of the expected decline in the commodity prices or just being more, on a year-over-year basis, more consistent, hopefully some decline there and our transformational cost initiatives that help aid in the growth as well.

Operator

Our next question comes from the line of Jeff Omohundro with Wells Fargo.

Jeffrey Omohundro – Wells Fargo Securities, LLC

Just a question on Red Lobster and the $15 four-course promotion. Given the apparently very high mixing of this promo, just curious about how you would anticipate transitioning off of it. I believe Clarence might have suggested the possibility of adding it to the permanent menu. Do you continue to provide price certainty with this promo going forward or would you anticipate a new promo with similar price certainty to replace it? And also would you anticipate running this $15 promo perhaps a bit longer than normal? Maybe you can share with us how you’re thinking of timing on the transition.

Andrew Madsen

Well, most broadly we think it’s important for Red Lobster to offer price certainty in more of their promotions during fiscal 2012 than fiscal 2011. So that is part of our strategy. That doesn’t mean we’re going to run this $15 4-course seafood feast repeatedly during the year. But more of the promotions that we have are going to feature the strategy that we used in the last 8 months of fiscal 2011, where we feature price certainty at a range of prices from $11.99 to $19.99 last year, and that worked very well for us. Whether we put the $15 four-course feast on the menu is something we’re evaluating. We’ve been testing it in market as a promotion and as an addition to the menu. We’ve been very careful to understand what the menu preference dynamics are with that. And we are obviously very comfortable with what we saw, which is why we advertised it. And we think it could potentially be a compelling part of the menu going forward. But that’s still something we’re evaluating. I would say also more broadly, the core menu has an opportunity for some innovation and reengineering as it relates to what we offer and how we price it, and that’s something that the brand is working on now as well. We don’t anticipate that being a major driver in fiscal 2012, but we think there’s an opportunity to go beyond promotions to address affordability with the core menu in fiscal 2013.

Clarence Otis

And I would just underscore one of the things that Drew said. So Red Lobster in fiscal ‘11, price certainty from $11.99 to $19.99. So it’s a range of prices. So we’re not talking about necessarily steep discounts, and their business accelerated going from an $11.99 offer to a $15 offer. So it’s all about, ultimately, the value that you’re delivering to guests, and we think that we’ve got the expertise to deliver value and maintain a pretty strong margin.

Jeffrey Omohundro – Wells Fargo Securities, LLC

And can you share how long the $15 promo is expected to run?

Andrew Madsen

No.

Operator

Our next question comes from the line of Jeffrey Bernstein with Barclays.

Jeffrey Bernstein – Barclays Capital

A couple of questions. Just first, follow-up on Olive Garden. It seemed like last quarter, you guys were thinking that in order to really implement some change to the menus, it’s going to take you a few quarters and we should, therefore, expect the first half of this fiscal year to be more the promotions that you guys had scheduled a year ago. That seems like that’s now accelerated. I’m just wondering should we now expect these new promotions that we’re seeing now to be all kind of the product of the most recent changes you guys have made and therefore, we should expect more of a first half fiscal ’12 improvement? And how do you guys think of that versus the gap to Knapp-Track and whether you’d view the most recent Olive Garden shortfall as more self-inflicted or perhaps more from a peer convergence standpoint. And then I had a follow-up.

Andrew Madsen

I think there are a number of dynamics that are impacting Olive Garden’s relative competitive performance. We think the biggest one was probably self-inflicted in our promotional effectiveness. And that is why we’ve made the adjustments that I’ve already talked about, and that’s the path we’re on through the first half certainly. I would say that the first half of fiscal 2011, what we’re wrapping on, particularly the first quarter of last year was very strong for Olive Garden. I think they exceeded the industry by about 300 basis points or so in the first quarter last year, and so we are wrapping on a competitively strong period. What was — I forget the second part of your question.

Jeffrey Bernstein – Barclays Capital

Just I know you guys in the past, perhaps during the downturn, focused more on the gap to Knapp-Track versus the industry and on an improving macro, not so much. I’m just kind of wondering how you view Olive Garden versus the industry.

Clarence Otis

Yes, I’ll start just by talking about how we view Darden overall. And so we think that given the portfolio of brands that we have, over the long term we should be at 2% to 4%. And that portfolio has a very strong new unit growth rate — profile, rather, and so overall, when you factor in the units, 7% to 9%, we talked at the Analyst Meeting about where we think the industry will be. So we think we’ve got an industry where same-restaurant sales growth will be more like 1%, 2%, and that’s over the long term. And so there’s a gap implicit in that. Of course, it’s going to bounce around from year-to-year and period-to-period, depending on market dynamics and competitive dynamics. But that’s the long term sort of outlook.

Andrew Madsen

And I forgot, the other question you asked was about industry convergence. And while we think the biggest reason for Olive Garden’s performance to be equal to or slightly below the industry over the February to May period was promotion affecting us, also when you look at the market share growth that Olive Garden has captured over the last 3 years, it’s been very substantial. It’s been more than 10 points on a same-restaurant sales basis and probably another 12 or 13 points on a unit basis. And it is possible there’s a little bit of normalization in that as well as the industry begins to improve and as consumers gradually begin to add back some of the brands and some of the occasions they cut out a couple of years ago. But we fully expect Olive Garden to continue to outperform.

Operator

And our next question comes from the line of Sara Senatore from Sanford Bernstein.

Sara Senatore – Sanford C. Bernstein Co., Inc.

Senatore. I just wanted to go back to the big picture question. You had said that you’re starting to see more of the traffic disproportionately come from, I guess, the higher-income consumers. It surprises me then that where the real success seems to be is in these price point specific, very, I would, say strong value proposition. So can you just talk a little bit about is it — are your customers — am I hearing that your customer base is not in that higher income and that’s why we would expect to — you would need to push even harder on value, or just help me reconcile that.

Clarence Otis

Yes. I would say, no, not at all. I think, given our price points are in the higher end of the range of casual dining price points, our customer tends to be a pretty well-heeled customer from a mass-market perspective. But all customers, even those that are accounting for more of the traffic, so the north of $65,000, $70,000, all customers are budgeting with a lot more discipline. And so it really is around price certainty in that environment, not necessarily a price discount. Customers aren’t looking for a discount. But they want to kind of know a little bit more, with a little bit more precision what they’re going to spend when they choose to go out or when they choose do anything else. So we are well positioned because our brands sit where they sit, and that customer base has always been core to them. We do think, though, you’ve got a lot of customers below $65,000 household incomes, and we want to make sure that we stay as relevant as possible to them. And so it is critically important for that reason to maintain everyday price accessibility, and all of our brands are working on improving on that score.

Andrew Madsen

Yes, and I would just add that the promotion you referenced at Red Lobster was designed specifically to address the heightened need for affordability among a more modest income group. But everybody loves a $15 four-course seafood feast.

Stefan Karlsson – UBS Investment Bank

Yes that’s a lot of food for not a lot of money. The follow up was about LongHorn. We’re seeing obviously strong trends across steakhouses. Can you maybe just talk a little bit about if you had to say what piece of that is just cyclical, lapping, multi-year easier comparison versus maybe what you’re doing for that brand.

Andrew Madsen

Well, we think it reflects very sustainable business momentum and improvement in the way people think about the brand and the experience they get in the restaurant. So LongHorn had a good year last year also, so they’re continuing to improve. As we’ve talked in the past, LongHorn has always had a very strong foundation of operations excellence and deliver very well a consistently good experience inside the 4 walls of their restaurant. And over the last couple of years, what we’ve been able to do is broaden appeal by improving the advertising, improving promotions, refining the menu. And we’ve been able to increase reach by strengthening our advertising, and all those things working together are making the brand more visible and more relevant to more people. When they come in, they love the experience, and they’re coming back more frequently. I forgot to mention remodel. That’s also been a big part of it.

Clarence Otis

And LongHorn is really got some other things working in its favor. I mean, LongHorn built itself and its legacy to a region. The Southeast is one of the regions where — the spend for customer is actually lower than it is in most of the country. So LongHorn, as it expands, expands out into an environment where people spend more. And that’s a big positive for average unit volumes as you move away from comps and look at just AUVs, which are important to business model health.

Operator

Our next question comes from the line of Bryan Elliott with Raymond James.

Bryan Elliott – Raymond James Associates, Inc.

I’ll be quick. Drew, you mentioned last quarter and again here the sort of 2-pronged Olive Garden marketing approach, equity versus more tactical calls to actions. My question is some of the a bit more, call it, sophisticated food promotions over the last couple of quarters that didn’t result in the kind of traffic and sales you were hoping for, would you characterize those as brand-equity type advertising? Or were those promotions designed to be the call to action and a short-term traffic driver? So in other words, sort of thinking about moving the brand to a more differentiated place through its food, does that remain a kind of a long-term equity building focus?

Andrew Madsen

So the — take the food and — I’ll talk about the food and the advertising. The food, say, soffatelli, which is the puff pastry dish that we advertised in March, that was not designed to reposition the brand. That was designed to broaden the appeal of the brand. We’ve got a very, very broadly appealing brand today, a very strong brand. But culinary distinctiveness is one of the things our research says is an opportunity to attract some guests who don’t come as frequently as they might if we had some additional culinary forward food on the menu. So it was really an attempt to continue to broaden the appeal of Olive Garden. And in advertising, we want to make sure that we communicate the crave of the dish, but we also want to make sure we’re continuing to emphasize this emotional benefit of Italian generosity and sense of family and connection. And what we’ve found is on the product side, soffatelli went a little too far on culinary distinctiveness. And in the current environment, our advertising needs to rebalance more on the short-term product message, a little bit less on the emotional benefit sense of family that’s a longer-term advantage for Olive Garden. So we’ve adjusted both things. More broadly appealing product and more time in the commercial spent on the consumer benefits of that as a call to action in the short term.

Bryan Elliott – Raymond James Associates, Inc.

Should we expect to continue to see periodically, I’ll call it, more sophisticated or the term you used was more culinary forward food? Should we continue to see that from time to time?

Andrew Madsen

Occasionally because we’ve still got to have exciting news, but not 2 or 3 promotions in a row like we did at the end of fiscal 2011. So not as often.

Operator

Our next question comes from the line of Steve Anderson with Miller Tabak.

Stephen Anderson – Miller Tabak + Co., LLC

I just wanted to get a clarification on the cost savings numbers you have. You said — I remember at the Analyst Day, you mentioned the $35 million to $40 million — $35 million to $40 million annualized, and you just mentioned $65 million to $70 million. Is that an increase from — of your cost expectations? Just wanted to take a look at that.

Andrew Madsen

Yes, that is about roughly a $10 million increase. As I mentioned a little bit earlier, we are seeing some good progress there, and so we’re just trying to reflect that progress.

Operator

Our next question comes from the line of Bart Glenn with D.A. Davidson.

Bart Glenn – D.A. Davidson Co.

Yes, I was just curious, could you talk a little bit about what your appetite is for taking up debt levels modestly in order to facilitate incremental share repurchase, and if you could also quantify kind of what you expectations are for stock buyback for this year.

Andrew Madsen

Well, on the debt side, first, I’d like to say we always price the having an investment grade credit portfolio, so that’s clearly in our plans. As you look at our specific debt metrics, where we are, we see just a very slight moderation up from where we are because we’re at the low end of the ranges, particularly the adjusted-debt-to-capital and adjusted-debt-to-EBITDAR. And so the share repurchase that we’ve guided to this year, about $350 million to $400 million, it’s really based on our strong operating cash flows that we have and not leveraging up the balance sheet at all.

Operator

Our next question comes from the line of Howard Penney with Hedgeye Risk Management.

Howard Penney – Prudential Equity Group

I can confirm the success of Red Lobster having waited 40 minutes on a Tuesday night for my $15 meal, which was fantastic. But can you comment on if there’s a — if the promotion is too successful, meaning the customer preference is too high and that it may be at roads with historical performance because there’s too many customers in there or the margins suffer because they’re trading down to that product as opposed to…

Andrew Madsen

So there are — there’s 2 potential opportunities there. One is if the restaurant is so busy that the guest satisfaction isn’t what it needs to be or if the menu preference is well beyond — on the promoted item is well beyond what we expected and the financial performance isn’t what we expected. And that’s why we tested this promotion in restaurant for over 3 months to make sure that the range of entrées we had in the lineup and the operational procedures we had to make sure we could deliver effectively were fine-tuned to the point that we were set up for success and our restaurants were set up for success. So the guest satisfaction that we’ve been measuring since this program started, still very strong, although we have noticed an increase in the value ratings for the brand, which is great. And the preference for — on this promotion’s a little higher than we expected, but traffic is higher than we expected. So it’s good.

Operator

The next question comes from the line of Mitch Speiser with Buckingham Research.

Mitchell Speiser – Buckingham Research Group, Inc.

All of my questions were answered, so I’ll just focus on the first quarter where you told us comps are running about 5% to 6%. The comparison was a little bit easier in the June period. I guess my question is with EPS growth expectations expected to be in the low single-digit range, with comps running at these levels, do you expect then the comps to slow down throughout the quarter? And maybe put another way, can you give us a sense of what your first quarter costs will be year-over-year? And then maybe what you’re expecting for the back half of the year? Are you embedding costs to be down year-over-year in the back half?

Clarence Otis

Well, I’ll talk about the first quarter, and I would say it would be wonderful if June and July — July and August looked like June, but we are not planning that. And so the answer to that question is yes, we do expect them to be a little bit lower. This promotion has started off, it’s much more a blockbuster than we had planned, but we are not planning to see that continue. If it does, earnings will be better than we expect.

Operator

Our next question comes from the line of Peter Saleh with Telsey Advisory Group.

Peter Saleh – Telsey Advisory Group

You guys talk about raising menu prices in the — closer to the 2% range. You also talked about the expectation of commodities possibly coming down in the back half of the year. If commodities don’t come down and they’re actually up a little bit more than you’re expecting, are you prepared to take pricing closer to the 3% or even higher to offset it?

Andrew Madsen

I think Clarence touched on service maybe part of the natural hedge that would occur there. So if commodity price is running higher, that probably speaks to — supported by stronger economic growth. So I would suspect that we could do a little bit better on the same-restaurant sales side, which would be actually a slight positive to us. Or if they were to be a little bit less, probably driven more by the economy and so we would be expecting a little bit lower same-restaurant sales guest counts, but we’re going to have lower cost. So the earnings piece we feel more comfortable with because of the natural hedge that’s there.

Clarence Otis

And I would just add, and Brad can correct me if I’m wrong, but we haven’t built our plans on commodity prices cost coming down. We’ve built them on them flattening out in the second half. To the extent they come down, that would be a plus up.

C. Richmond

Correct.

Operator

And our last question comes from the line of Karen Lamark with Federated Investors.

Karen Lamark – Federated Investors

I know it’s early but do you have any insight into the profile of the 4 for $15 buyer? I mean, is it a new user, a lapsed user? And also is the attachment rate for beverages higher or lower than average?

C. Richmond

No, I think to get a sense of the demographic profile of the guest coming in Red Lobster and how that is potentially different from the past, we’d want to get more than 4 weeks. So it’s going to take a little longer for us to be able to get that. So we don’t yet have a sense of whether it’s attracting the people we were looking to attract differentially.

Andrew Madsen

Karen, I’m sorry. We missed the second half of your question.

Karen Lamark – Federated Investors

Sorry. Is the attachment rate for beverages with that 4 for $15 promotion, is it higher or lower than average?

Andrew Madsen

I’m not sure, I’m afraid.

Operator

And I believe that…

Clarence Otis

To answer your question on beverage, really on a year-over-year basis, virtually no change.

Matthew Stroud

Great. We’d like to thank everybody for joining us on the call today. Of course, we’re here in Orlando if you have additional questions. We wish everybody a safe and happy Fourth of July holiday, and we look forward to talking to you all next quarter. Thank you.

Operator

Thank you, ladies and gentlemen. This conference will be available for replay today after 10:30 a.m. Eastern Time through August 1 at midnight. You may access the ATT Teleconference Replay System at any time by dialing 1 (800) 475-6701 and entering the access code 207320. International participants may dial (320) 365-3844. That concludes our conference for today. Thank you for your participation and for using ATT Executive Teleconference. You may now disconnect.

One on one- Jim Moroney, AH Belo Corp.

Jim Moroney, executive vice president of A.H. Belo Corp. and
publisher and CEO of The Dallas Morning News, has overseen some of
the most dramatic changes ever to have occurred at the publisher’s
flagship paper. He cut circulation, instituted some of the
industry’s steepest subscription rates, and earlier this year,
instituted a paywall. So far, the strategy appears to be working,
and partially as a result of these steps, A.H. Belo was able to
declare a dividend, its first in three years. Moroney spoke with
News Tech Editor-In-Chief Chuck Moozakis last month.

News Tech: A.H. Belo recently declared a
dividend and posted a first quarter financial report that, although
the company reported a small loss, seemed to indicate that you are
in good shape for the rest of the year. What can you say about the
strategy A.H. Belo has in place to compete in a marketplace that
still remains very shaky for most newspaper publishers?

Moroney: The strategy that we actually began
several years ago was to focus on quality circulation and get out
of just distributing copies indiscriminately to increase reported
circulation and hope we could raise rates. That may have been a
successful formula 15 years ago, but the media landscape has
changed. Targeting has become much more important, and mass
circulation just for the sake of mass is not where things have
gone, nor where things are going.

In early 2008, we saw another factor: significantly declining ad
revenues. We asked ourselves, what would we do if revenues
continued to decline into 2009 in the same way they were declining
in 2008? These circumstances led us to conclude that we had to
change the mix of revenues for our business: The traditional 80/20
model (advertising to circulation) wasn’t going to support the
business any longer; we needed to become less dependent on ad
revenues and obtain revenues from other sources, and one of those
sources was the consumer.

We believed there was an opportunity to test the elasticity of
home-delivery pricing to determine if we could raise the rate to a
much greater degree than the volume would drop; in other words, was
there significant inelasticity in our home delivery price? Through
research, we found out we could increase our subscription rates at
The Dallas Morning News by 40 percent and only face a 12 percent
decline in volume.

But we didn’t want to leave a gap in our distribution due to the
volume decline, so we decided to develop Briefing, a
Wednesday-Sunday broadsheet newspaper of 12-24 pages delivered to
200,000 homes that would fill in some of the places where we would
experience a decline in penetration.

We raised the subscription price to The Morning News by 40
percent in one step, in May of 2009. Since that time, we’ve been
able to grow our circulation revenue through 2009 and 2010, and
that has been measured in incremental millions of dollars. It’s had
an important effect on our total revenues. (Editor’s note: Monthly
subscriptions at The Morning News are priced at $33.95.)

News Tech: Does maximizing the revenues
you can get from print subscriptions remain a viable strategy for
you in 2011? Are newspaper publishers guilty of not charging as
much for their product as they should?

Moroney: I don’t really understand why the most
important thing we do, which is to create quality journalism, why
do we then turn around and give away copies of our newspaper for
pennies apiece and call it paid circulation? Why do we devalue our
content – our most valuable asset – in this way? I truly don’t
understand it.

News Tech: What were some of the other
sources from which The Morning News is attracting revenues?

Moroney: We ramped up commercial printing and
commercial distribution, which presently generates close to 10
percent of our total revenue.

News Tech: So what’s the mix today?

Moroney: Instead of 80/20, it’s more like 60
percent advertising, 30 percent from subscribers and consumers, and
the rest commercial printing and commercial distribution.

News Tech: How did your strategy to
diversify revenues integrate with your decision to begin charging
readers to view The Morning News’ content online? (Editor’s note:
The Morning News launched its paywall in March, charging $16.95 per
month for access to all digital content.)

Moroney: Our monthly digital subscription rate
is lower than our print subscription, but it’s high enough to
generate meaningful revenue. This way we can charge a rate that
passes on some of the savings (associated with eliminating the cost
of newsprint and distribution) to subscribers but at a level at
which we can build a business.

Our thoughts going into this were these: First, our best
customers are our home-delivery customers. They are paying $33.95
per month for the paper and we want to give them additional value.
Second, how are our home delivery customers interacting with our
digital content and how are nonsubscribers interacting with our
digital content? What are the similarities and what are the
differences? Knowing this information is critical to how we
continue to transform our business to a more digital one. In order
to get at this information, we had to be able to segregate print
subscriber access from non-print subscriber access. That’s why we
had to have a pay model that is not as porous as the metered model
and others.

The doomsayers cry out, “But your page views will drop!” Our
response: How valuable are pages that you’re selling at 70 cents
per thousand? I’m not worried about the loss of page views that are
sold at remnant rates. There’s very little financial value there.
We expected a 40 percent decline in page views, but in the first 12
weeks the average weekly decline was only 19 percent. That’s less
than the percent of our page views we were selling at remnant
rates.

In fact, since the day we launched our subscriber content
initiative, our digital ad revenues have increased, not declined.
Frankly, I’ve never thought there was anything wrong with creating
a bit of scarcity. Also, more than 65,000 of our print subscribers
have authenticated through a registration process in order to
access out content through our digital platforms. That’s a great
run rate for 90 days.

News Tech: How has the monthly
subscription strategy fared for The Providence (R.I.) Journal and
Press-Enterprise in Riverside, Calif.?

Moroney: It’s worked in Providence; we are
charging $30 per month for subscriptions there. We didn’t meet with
the same success in Riverside. That’s a particularly competitive
DMA and a reader can get a yearly subscription to certain papers’
Sunday editions (competing papers in the Los Angeles DMA) for only
$10. It is hard to effectively price lead in that environment so we
have hired a consultant to see if we can be successful with
segmented pricing targeted to specific households.

I do believe that many newspapers have a lot of headroom in
their home-delivery price. If they raised it, it would yield them
significantly greater circulation revenue, lower expenses due to
less newsprint and distribution costs and lower marketing expenses
because they wouldn’t be buying and replacing all that discounted
churn circulation.

News Tech: Some industry leaders say it’s
important to learn to live on digital dimes instead of “print
dollars” that have supported newspapers for decades. Do you agree?
Can A.H. Belo do that?

Moroney: I think what John Paton at Journal
Register Co. has done is remarkable. And I have a great deal of
respect for him. But there is one area, when it comes to digital-ad
revenue, where we might not see eye to eye. And that place is this:
In the first quarter of this year, more than 1 trillion digital ad
impressions were served in the United States. That represents a
supply/demand problem that won’t reset itself for years to come.
There is no way to aggressively raise CPMs in the digital space
with so much inventory being created and made available. I’m afraid
we’re not trading digital dollars for digital dimes; we’re trading
digital dollars for digital pennies.

Here’s the math: At the Morning News, we did approximately 40
million page views per month. If we had three ads on each page, and
if we sold every ad on every page every day, and you assume a $10
average CPM, we would generate just over $14 million annually. We
invest $35 million in our newsroom. I just don’t think digital
dimes will get you there. And certainly digital pennies won’t.
Metro newspaper sites just won’t scale to make those dimes and
pennies add up anywhere close to the revenue being lost in the
print product. We must find different ways to realize the value of
our digital audiences than just CPM based advertising. Go ahead and
stack the digital ad dimes. Yet at the same time, I’d be looking
for sources of revenue other than advertising.

News Tech: You’ve been a proponent of
ensuring that The Morning News has the reporting staff it needs to
cover the market. What’s your rationale?

Moroney: It’s my belief that a durable business
needs two things: a sustainable competitive advantage and something
that’s differentiated. The advantage that a local newspaper company
has is the breadth and depth of its reporting based on the scale of
its newsroom. If you keep scaling down the newsroom so that it’s on
par with, say, a local television news operation, you lose your
competitive advantage in the marketplace and your reporting won’t
be differentiated from local television news reporting. You’re
leveling the playing field for your competitors. And that’s
generally not a good thing to do.

News Tech: The iPad, tablet computers and
smartphones have led some industry analysts to say that mobile
represents a second chance for an industry that made more than its
share of mistakes when it came to exploiting the Internet. Do you
agree?

Moroney: Absolutely. I believe in mobile so
much that I am leading a mobile national ad revenue taskforce with
assistance from industry colleagues and the Newspaper Association
of America.

The idea is the following: to allow national advertisers to
purchase mobile ads across newspapers through a single transaction.
As an industry, we can come together as a group to offer a one-buy,
one bill opportunity through a sales organization representing
these newspapers and get it right and make it easy for national
advertisers. As an industry, we didn’t get this right in print. We
didn’t get it right with our websites. We have a chance to get this
right with mobile. I hope we have something in shape before the end
of the year.

News Tech: The Dallas Morning News has
invested money in upgrading controls and associated systems at its
presses in recent years. Do you have plans for additional
investment in Dallas? What about in Riverside and Providence?

Moroney: Those upgrades have been great
investments for us. Production plants in all three markets put out
a great product.

We still have excess capacity in all three markets, but by the
end of 2011 or 2012, if we pick up a few more commercial contracts
we could be out of headroom.

There are some things we are looking at on an ROI basis to
increase efficiency and then there is the possibility of getting
different equipment than what we have now that would have a
different ROI across the entire value chain of printing.

To do that, we have to believe we’ll be printing newspapers in
10 years, which we do believe. Then we’ll have to see how much
savings will be accrued to generate the ROI. We’re still
investigating.

News Tech: In late 2010, it appeared as
if some of the worst was behind newspapers, but first quarter
reports this year have been largely disappointing for many
publishers. Are you still optimistic about the industry?

Moroney: The hope was that the decline in core
business ad revenues would attenuate in 2011, but so far we haven’t
seen that. I don’t think anybody has any visibility as to what the
rest of the year will be like. At this time, there doesn’t appear
to be any predictable, consistent pattern to newspaper print ad
revenues.

We’re living in uncertainty right now, yet I’m still optimistic.
Newspaper companies have fantastic audiences. We have to find ways
to monetize those audiences in ways that go beyond traditional
advertising.

These audiences represent a tremendous reservoir of value we can
tap into, and I’m confident that as an industry we are going to
figure it out.

What won’t go away, as long as we produce quality journalism, is
that we will have loyal, quality audiences that are important to
marketers. We must find a way to extract financial value from those
audiences that goes beyond CPM-based advertising. There are lots of
smart people in the industry. If we think it through, we’ll find
the answers.

 

advertising does not work online

Here’s the truth: Sites getting millions of page views per day are making okay money from advertising. That’s the kind of traffic I get in a year. Depending on who is doing the counting, I got somewhere between 2.2 and 5.2 million pageviews in 2010. The various services that do the counting all have different definitions of what counts as a page hit, which accounts for the discrepancy. But it’s probably safe to assume that the number is somewhere in the middle.

So let’s call it 3.5 million pageviews. That’s pretty damn good for any Web site. Numbers like that put a site in the top 1 or 2 percent of all sites online. It’s pretty damn amazing for a site run by a single person (that would be me). But it’s barely a blip when it comes to advertising.

Why?

Because advertisers don’t want to pay much to advertise online anymore.

Because they know lots of surfers use adblockers and never even see ads.

Because they know that content farms and SEO trickery have degraded a large percentage Web traffic. When a surfer clicks over to a site because it shows up in at the top of search-engine results and then instantly clicks away because that site is completely useless crap, that surfer is not someone in a mood to be sold to. Ads on those pages are all but useless. They’re great for the content-farmers and SEO tricksters, because they don’t need quality traffic: get your pageviews high enough, even if visitors don’t hang around, and you can rake in the dough even when advertisers are paying only a tiny fraction of a penny for an ad impression. They make it up in volume. (You’ll have noticed, though, that even those super-high-traffic sites have upped the advertising lately, cramming more ads on a page, cramming more obnoxious ads onto a page in order to get your attention, throwing popups and popunders at you. The ad crunch is hurting those sites, too.)

But this is bad for a site like FlickFilosopher.com, where the content is lovingly handcrafted for your reading pleasure. There’s no way in hell such an approach can compete with the content farms for ad revenue.

My best ad month ever, I took in $300. That’s not even a single day’s pay for the sort of work I’m doing here. And most months, the ad revenue was more like in the low $200s. The really low $200s. For the entire month.

They say that the definition of insanity is doing the same thing over and over and expecting the same results. So I figured it was time to concede that advertising was never going to be the way to make this site pay. And so the ads are gone.

I hope you like the look of the site without the ads. I hope you like it enough to become a subscriber at $1 per month (or more, if you can). Because the site must earn me a living somehow, and advertising is clearly not going to be the way that will happen.

Only you can help.

Thank you.

please subscribe

CableCard Set-Tops Near 30 Million















Top 10 MSOs Have Rolled 29.3 Million Leased Boxes, But Only 582,000 Standalone CableCards

By Todd Spangler — Multichannel News, 7/1/2011 8:38:29 AM

The cable industry has rolled out more than 29.3 million set-tops with CableCard devices under the FCC’s four-year-old ban on boxes with integrated security — a requirement that remains in effect even though the agency has acknowledged it has been ineffectual.

The 10 biggest U.S. cable operators have to date deployed 582,000 standalone CableCards to subscribers for use in retail devices such as TiVo DVRs, according to figures the National Cable Telecommunications Association submitted to the FCC Thursday.

The integrated set-top ban was supposed to foster better MSO support for retail devices that use CableCards, which handle authentication and decryption functions to access cable TV programming. But the policy has not resulted in the FCC’s hoped-for surge in sales among third-party cable-ready navigation devices.

The NCTA has argued that the integrated set-top ban should be eradicated, saying it adds cost to operators while serving no purpose.

But far from eliminating the rules, the FCC has added new CableCard requirements, including: ensuring access to switched digital video by retail devices; prohibiting box-price discrimination; requiring that consumers have the option of self-installing CableCards; providing subscribers with information on the cost of retail set-tops vs. leased boxes; making it easier to get retail devices to market by streamlining testing and certification; and allowing cable operators to provide basic HD boxes with integrated security functions.

The FCC is currently considering a successor to the CableCard regime. The new “AllVid” regulation would force all multichannel video programming distributors — including satellite and telco TV providers — to deliver video to third-party hardware devices using a common set of technical interfaces.















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